We handle your calls, quotes, invoices, and scheduling — so you stay on the tools and never lose another lead to bad admin.
He was the best HVAC tech in Cambridge — but he was answering emails at 11pm, forgetting to invoice for two weeks, and watching leads slip away every time his phone went unanswered on a job. I'm Shaz Asad, and after 10 years in operations and customer service, I built TradesDeskCA specifically for trades owners in the KW area who are great at their work and exhausted by everything around it.
I handle your back office the way you'd want it done — fast, professional, and with zero drama. Every client is local. Every call gets answered. I treat your business like my own.
You didn't start your business to answer emails and chase invoices. But here you are, losing hours every week to admin that should never touch your hands.
Most trades owners have no idea how much they're losing each year — because they never see the jobs that walked away. Calculate yours below.
The average Cambridge HVAC or plumbing business misses 4–6 calls per week. At a typical job value of $600–$1,200, that's $125,000–$375,000 walking out the door every year.
Stop Losing It — Book a Call →Everything that pulls you off the tools — we handle it. All of it.
Your calls are answered in your company's name within 60 seconds — during business hours. No more missed leads. Every caller gets a real person, not voicemail.
Most PopularYou voice-note us the job details. We build the professional quote and send it to the customer — usually within the hour. We follow up if there's no response in 48 hours.
Saves 3 hrs/weekJob done? Text us "done." Invoice sent. Automated reminders at 7, 14, and 21 days overdue. You stop chasing. Cash comes in faster.
Avg 40% faster paymentWe manage your calendar, send customers confirmation texts and 24-hour reminders. No-shows drop dramatically. Your day runs on schedule.
Reduces no-shows 60%Every review — 5-star or 1-star — gets a professional response within 24 hours. Protects your reputation. Impresses future customers who read reviews before calling.
Reputation managementEvery Friday: a 5-line WhatsApp summary. Jobs completed, money invoiced, money collected, leads that came in, anything that needs your attention. You stay informed, not overwhelmed.
Full visibilityWe talk. You tell us where your biggest headaches are — missed calls, invoicing, scheduling, whatever's costing you the most. We figure out what to tackle first. Zero pressure, zero sales pitch.
We set up your phone forwarding, your invoicing system, your calendar, and your templates. We learn your pricing, your service area, and how you like things done. You approve. We go live.
From day one, calls get answered, jobs get booked, invoices go out, and you get a daily summary. You'll feel the difference in the first week. Most clients say they wish they'd done it a year earlier.
"I was missing 4–5 calls a week easy. That's real money walking out the door. Since signing up, every call gets answered and I've picked up at least 3 extra jobs a month I would've lost."
"Invoicing was my nightmare. I'd finish a job and forget to bill for two weeks. Now I just text 'done' and the invoice is out. I collected $6,400 in overdue invoices in the first month alone."
"My wife used to help me with admin on evenings and weekends. It was destroying our time together. This service gave us our evenings back. Worth every penny."
No setup fees. No contracts. Cancel anytime.
Not sure which plan fits? Book a free call — we'll figure it out together.
No. Everything is month-to-month. If you're not seeing results, cancel with 30 days notice — no questions, no fees, no awkward conversations.
Your existing business number forwards to us during business hours. We answer as "[Your Company Name], how can I help?" — customers never know it's outsourced. We learn your service area, pricing, and how you book jobs before going live.
After-hours emergency handling is available on the Full Service plan. For Starter and Growth, we set up an automated text that fires immediately for missed after-hours calls, capturing the lead and setting expectations for a morning callback.
Most clients are fully live within 3–5 business days of the kickoff call. We do the heavy lifting — you just need to answer a few questions about your business and approve the setup.
We specialize in HVAC, plumbing, electrical, landscaping, renovation, and cleaning businesses in the Cambridge, Kitchener, Waterloo, and Guelph area. If you're in a different trade or area, reach out — we may still be a fit.
We use tools you likely already have (Google Calendar, WhatsApp) plus Wave for invoicing (free) or your existing software if you have a preference. We handle the setup of anything new. Your out-of-pocket for tools is typically $0–30/month.
Prefer to just pick a time? Book your free 15-minute discovery call directly below. No waiting for a reply.
Not sure if we cover your area? Just ask.
Fill out the form and we'll reach out within a few hours to book a free 15-minute call. No pitch, no pressure — just a conversation about your business.